Refund Policy
Last updated: September 29, 2026
1. Scope
This policy applies to billing inquiries and refund requests handled through HSP Support CMS on hstockplus.net. It does not describe third-party workspace billing outside this support portal.
2. Billing inquiries
Submit billing questions through the support portal or contact support so the team can review account and payment records tied to your authorized workspace access.
3. Refund review
Refund eligibility depends on the nature of the charge, workspace policies, payment provider rules, and applicable terms. Not all requests qualify for a refund.
4. How to request help
Open a support ticket or use the contact form with your account email, reference numbers, and a clear description of the issue.
5. Processing time
Approved refunds, when applicable, are processed according to the payment method and provider timelines after review is complete.
6. Contact
Billing and refund questions: Contactpage.